Welcome To Axida

In today's challenging market you are under pressure to satisfy better informed, more demanding consumers, to differentiate from aggressive competitors continually re-inventing their offers, and to improve profitability and operational efficiency. To quote the old adage, "a chain is only as strong as its weakest link" - so it’s important for your business as a whole that in home delivery fulfilment you give your customers the best possible multi-channel service in the most cost-effective and environmentally-sensitive way.

In our experience these things are not mutually exclusive. We call it “Going that extra mile” - click here to listen to a short presentation

Axida provide The Home Delivery Management solution - software, expertise and integration - orchestrating the whole process to put you in control of the balance between service and cost.

Established in 1995, Axida is the UK’s leader in Home Delivery software (HDi), working with leading retailers and third party logistics companies. Axida specialise in solutions to manage complex home deliveries where the product, service or proposition requires the customer to be present at the time of delivery.

Going that extra mile

Home delivery management software solutions

MAXIMISING YOUR DELIVERY OPTIONS
REDUCING YOUR CARBON FOOTPRINT
CUTTING COSTS - BUT NOT CORNERS

View Presentation

Axida HDi

The most comprehensive Home Delivery Management System on the Market.

Manages the process of performing customer deliveries
Facilitates enhanced customer service by monitoring and controlling each delivery and it's associated services through the order lifecycle
Is fully integrated with Batch Routing, Continuous Optimisation or a blend of both to enable users to drive down the cost per delivery
Provides straightforward facilities to handle delivery exceptions through the integrated workflow modules
Drives consistent customer order fulfilment regardless of sales channel
Provides vital order fulfilment information to manage customer relationships

Find out more

Axida PPD

Axida PPD - Real time Pick Pack and Dispatch solution providing great customer service whilst maximising efficiency.

On line, real time stock and dispatch management
Up to the second stock information
Real time order-well update, to ensure orders are immediately for picking
Customer contact management
Carrier integration
Straightforward deployment
A fully hosted solution that is supported 24 x 7
Returns management and integrated replacement processing
Pick wave optimisation to ensure efficient dispatch processing

Find out more

Direct retail clients include Wickes, Laura Ashley and Ikea. Tesco furniture and bed deliveries are managed using HDi through a dedicated service from CEVA Logistics, who also use the solution to facilitate a multi-client shared service to such organisations as J Sainsbury and Habitat. Axida HDi is used by Wincanton to provide a comprehensive home delivery solution for M&S.

Axida use the latest technology to provide efficient scheduling and comprehensive customer communication, enabling the business to provide a cost-effective, service-orientated proposition.

In our experience, no other solution on the market provides the same breadth of scope and depth of functionality as Axida HDi.